Welcome!

New Student Guide

Click Below for Information 'How to" Access and Study Star Courses

Two Ways to Study Coursework?

You have two ways to complete the coursework. You can simply view the specific modules that you find interesting. Or, you can complete the entire certification process to Get Star Certified. Learn the difference here.

1. - Self-Directed: Complete Coursework in Any Order

The first option allows you to take courses you want without taking the quizzes.  You may select the specific course you want to explore (i.e., Module 3 or Module 5) in whatever order you prefer.  Once you start a specific course, you must complete each lesson in order – for example, lesson 3.1 before 3.2, before 3.3, and so on. Keep in mind three things:
  1. You can jump around from course to course.
  2. You still must complete the lessons in order,
  3. Once all lessons are complete in a course, you can jump around all the lessons in a course.
This is YOUR course and can take the quizzes … or not. Your choice.

2. - Get Star Certified

The second option allows you to Get Star Certified.  The only difference from the self-directed option is you must complete all the courses and take all the quizzes You don’t have to take the COURSES in order, however, some material is based on previous material.

As always, you still must complete the LESSONS in order,

So basically – take the short quizzes and Get Star Certified.  Or, if you are short on time – just watch the coursework you want to watch! Your choice.

How to Verify Your Account

Occasionally you will be required to verify your account before accessing coursework. Here is how this easy process works.

Verification IS Really Easy

Here are situations when you typically will need to verify your account:

  • The first time you login
  • If you use a new computer or device
  • After you completely logout
  • Or if it has been a while since logging in

Watch The Following Tutorial [1:35]

Here are the steps:

It  requires a One Time Password (OTP) that will be sent to your email when you attempt to login. If you are asked to verify the account, here is the process:

  1. Go to your email and  look for an email from ‘STAR Training Shield‘ with the subject, “Two-Factor Verification“.
  2. if not in your email box, refresh your email and check your Spam (or Junk) folder.  If found in your Spam folder, highlight the email and mark it “Not Spam (Junk)”
  3. Take note of the Verification Code 
  4. Return to the GetStarTraining website and enter the Verification Code in the “Email OTP” box shown and click ‘Verify My Login”.

    Note: you must successfully verify the account within 5 minutes.

REMINDER: You may need to verify your account on each new device, phone, or computer; as well as, anytime you are logged out of the website.

How to Access Your Coursework

Once you log in, use your Dashboard to access the courses. The video tutorial shows how to access individual courses, lessons, and how to navigate through the course.

Step 1:  Go to your Dashboard.
Step 2: Click “My Courses”
Step 3: Select a Course.
Step 4: To access a lesson, click “Get Started” or “Continue”

Watch this tutorial to access courses and lessons. [2:59]

How Do Quizzes Work?

It is highly advisable you complete the quiz for each course. .
As part of the Star Certification process, you must successfully complete a quiz after each Module. Here is the process,

Quizzes work very similarly to lessons.  

You must get 100% correct to move on.  But, you can take the quiz multiple times.  In general, quizzes are not meant to be difficult.  Rather, they are designed to apply the material in specific, and or typical, scenarios. Here is the Quiz-taking process.  

PLEASE NOTE: The LAST lesson for each course is the quiz.

Step 1: When you are ready, click  the button TAKE QUIZ

Step 2: You will be provided the directions and additional details. Click START QUIZ.

Step 3: Answer each question and click NEXT QUESTION.

Step 4: If you want to go back and change an answer, click PREVIOUS QUESTION.

Step 5.  When you are done click COMPLETE QUIZ.

How Do Vouchers Work?

Occasionally you will receive a voucher from a League or other individual. Vouchers allow you to quickly sign up for coursework.

You can easily signup for courses for yourself.  However, sometimes you will receive a voucher to register for a course.  Here’s how to easily use a voucher.

View this Tutorial (1:24)

As in all cases, Star course access is connected to ONE specific email account.  Please make sure you always have access to the email account used when registering.

Step 1: Go to Your Dashboard. For example, click on “Log In or Register” or “My Dashboard” in the upper left corner.

Step 2: Click “Redeem a Voucher”.

Step 3: Log in or Register.  You will need to either Log In (if you previously created an account) or Register (If you have never previously created an account, complete the registration form).

Step 4 Enter the Voucher Code.  You should have a specific one-time use voucher code.  Simply enter the code and click SUBMIT. You will automatically entered into the correct course(s).

How to Access and Use Your Dashboard

Your Dashboard is used to access your courses, certificates, and account information. Here are the ways to access the Dashboard and use it.

There are several ways to access your Dashboard

  • On a computer, click on Login or Register at the top right corner of the home page.
  • If you are logged in, on a computer: hover over My Star Dashboard and click on My Dashboard at the top right corner of the home page
  • On smaller devices like a smartphone: click on the MENU box and tap on My Dashboard.

Watch a video tour of the dashboard [2:17]

How to Access and Print Certificates

Once you have successfully completed a Star certification course, you will earn a certificate. They can be found in your dashboard. From there, you can save or print a copy.

Watch a video how to access and print certificates [1:19]

How to Verify Your Account

Occasionally you will be required to verify your account before accessing coursework. Here is how this easy process works.

Verification IS Really Easy

Here are situations when you typically will need to verify your account:

  • The first time you login
  • If you use a new computer or device
  • After you completely logout
  • Or if it has been a while since logging in

Watch The Following Tutorial [1:35]

Here are the steps:

It  requires a One Time Password (OTP) that will be sent to your email when you attempt to login. If you are asked to verify the account, here is the process:

  1. Go to your email and  look for an email from ‘STAR Training Shield‘ with the subject, “Two-Factor Verification“.
  2. if not in your email box, refresh your email and check your Spam (or Junk) folder.  If found in your Spam folder, highlight the email and mark it “Not Spam (Junk)”
  3. Take note of the Verification Code 
  4. Return to the GetStarTraining website and enter the Verification Code in the “Email OTP” box shown and click ‘Verify My Login”.

    Note: you must successfully verify the account within 5 minutes.

REMINDER: You may need to verify your account on each new device, phone, or computer; as well as, anytime you are logged out of the website.

How to Access and Use Your Dashboard

Your Dashboard is used to access your courses, certificates, and account information. Here are the ways to access the Dashboard and use it.

There are several ways to access your Dashboard

  • On a computer, click on Login or Register at the top right corner of the home page.
  • If you are logged in, on a computer: hover over My Star Dashboard and click on My Dashboard at the top right corner of the home page
  • On smaller devices like a smartphone: click on the MENU box and tap on My Dashboard.

Watch a video tour of the dashboard [2:17]

How to Access Your Coursework

Once you log in, use your Dashboard to access the courses. The video tutorial shows how to access individual courses, lessons, and how to navigate through the course.

Step 1:  Go to your Dashboard.

Step 2: Click “My Courses”

Step 3: Select a Course. 

Step 4: To access a lesson, click “Get Started” or “Continue”

Watch this tutorial to access courses and lessons. [2:59]

How Do Quizzes Work?

Part of the Star Certification process, each module requires successful completion of a quiz after each Module. Here is the process,

Quizzes work very similarly to lessons.  You must get 100% correct to move on.  But, you can take the quiz multiple times.  In general, quizzes are not meant to be difficult.  Rather, they are designed to apply the material in specific, and or typical, scenarios.Here is the Quiz-taking process.  

Keep in mind the LAST lesson for each is the quiz.

Step 1: When you are ready, click  the button TAKE QUIZ

Step 2: You will be provided the directions and additional details. Click START QUIZ.

Step 3: Answer each question and click NEXT QUESTION.

Step 4: If you want to go back and change an answer, click PREVIOUS QUESTION.

Step 5.  When you are done click COMPLETE QUIZ.

How Do Vouchers Work?

Occasionally you will receive a voucher from a League nor other individual. Vouchers allow you to quickly sign up for coursework.

You can easily signup for courses for yourself.  However, sometimes you will receive a voucher to register for a course.  Here’s how to easily use a voucher.

As in all cases, Star course access is connected to ONE specific email account.  Please make sure you always have access to the email account used when registering.

Step 1: Go to Your Dashboard. For example, click on “Log In or Register” or “My Dashboard” in the upper left corner.

Step 2: Click “Redeem a Voucher”.

Step 3: Log in or Register.  You will need to either Log In (if you previously created an account) or Register (If you have never previously created an account, complete the registration form).

Step 4 Enter the Voucher Code.  You should have a specific one-time use voucher code.  Simply enter the code and click SUBMIT. You will automatically entered into the correct course(s).